24/7 Remote monitoring
Rely on our 24/7 remote printer monitoring when you rent with our RelaxRate packages. You can easily keep an eye on your printer status round the clock and your machine will even alert you if any issues arise.
On-site Services There whenever you need us
At Konica Minolta we understand it is important that your printer runs smoothly. We are proud of our high-quality printers and want to make sure that if an issue ever occurs, we are right at your side. Our on-site services are included with every RelaxRate package. So benefit from trained field service technicians across the country as well as our customer portal.
How will On-site Services help my company?
Disruptions in workflow can have a big impact on small businesses. That is why we have put precautions in place to make sure this is minimised. When you rent a printer with RelaxRate you can count on a technician that will deliver on-site services. Benefit from free installation, maintenance and repair. Our customer portal will also support you as you can raise service tickets with ease. We strive to be your reliable service provider and will always be close at your side.
1. Save money Our on-site services are included with every RelaxRate package. So you won’t ever experience additional charges if something goes wrong.
2. Save the hassleOur machines run automatic maintenance checks without any action from yourself. If any issue occurs you will be alerted so that you can raise a service ticket immediately.
3. Save timeDon’t wait around for repairs and minimise downtime. Our team will be in touch within 24 hours of a ticket being raised with our support team.
How does it work?
1. Maintenance and RepairEvery printer rented with RelaxRate includes 24/7 remote monitoring. If any issue occurs, you will be alerted by your printer immediately.
2. Create a service ticketSimply log the issue on your customer portal to create a service ticket
3. Ticket sent to Service TechnicianThis ticket is then dispatched to a field service technician.
4. On-site support - Issue solved!The service technician repairs the issue for no additional cost. With no charges for travel, work time or spare parts.
Get your printer with RelaxRate
You can get a range of customer benefits including on-site services and more by renting a printer with RelaxRate. Take a look at our RelaxRate packages and rent your desired printer at a fixed monthly fee.
Find out more about RelaxRateTake a look at our printers that you can rent with RelaxRate
Choose your printer and enjoy a full service experience for a fixed monthly fee.
Good start
bizhub 4020i basic
A4BlackCopyScanFaxAutomatic 2-sides printingWiFi
- Black & White A4 All-in-One printer
- 40 pages per minute
- paper formats A6-A4
- copy, print, scan, and fax
Rent 27,92 EUR / month
Our recommendation
bizhub C3321i basic
A4ColorCopyScanAutomatic 2-sides printingAutomatic 2-sides scanningWiFi
- Colour A4 multifunctional printer
- 33 pages per minute in Colour and black & white
- dual scan document feeder
- copy, print, scan
-10 %
82,25 EUR/ month
Rent 73,95 EUR / month
For demanding users
bizhub C257i basic
A3ColorCopyScanAutomatic 2-sides printingAutomatic 2-sides scanning
- A3 colour multifunctional printer
- colour and black & white
- 25 pages per minute
- paper formats A6-A4/ A3
Rent 98,46 EUR / month
What else does RelaxRate include?
On-site services at every step
From installation onwards, we are there to support you. We will install your chosen printer for free, provide on-site training and offer on-site technical support and maintenance.
Toner ordering and delivery
Your printer will place orders automatically when stock is low. We will deliver the toner directly to you. Lean on us so that you can focus on enhancing your company. Small changes can make a big difference!
Let’s talk about your printing. Feel free to contact us!
Alexander Martens
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